The World of E-Government investigates how e-government is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic government, showing you what mistakes they made, the benefits they’ve reaped, and the impact of e-government to democracy, traditional government, and international commerce.

Contributors to this timely book include some of the world’s leading practitioners in e-government—people who were actually involved in establishing and shaping the experiences of countries now ranked as leaders in e-government projects. These authorities reveal how their countries successfully implemented e-strategies to directly benefit their citizens. The World of E-Government details how electronic government is being used to govern and change the lives of citizens online in such areas of the world as:

the United States Singapore Canada the European Union Australia New Zealand Germany

This book will give you a better understanding of:

how to best plan for citizen use of e-government how countries have avoided waste and unnecessary spending how e-government can move forward by using optimal planning and previous experiences what citizens expect of e-government in countries around the globe the realities, the latest initiatives, and the future of e-government in America, Europe, and elsewhere

The World of E-Government is an essential book for all elected officials and their staffs, e-government practitioners, researchers, and information specialists to use in order to stay up-to-date with the growing needs of the general public. The advice offered in this text can help you improve service delivery, provide vital information to the public, and enhance public participation online. This volume contains useful bibliographies, additional readings, tables, and figures to further your career or research studies in public administration, government, political science, law, education, or information technology.

Government - as an institution, impacts more lives than almost any other in the history of mankind. The fast-growing area of "e-government" includes within its scope: national level visioning and strategic planning, infrastructure development, management of technology, process redesign, electronic services delivery and change management. In short, e-government is potentially the largest organisational transformation project of many economies.

In this study, e-Government in Asia, the reader is taken on a fascinating journey across nine economies – Brunei, China, Hong Kong, India, South Korea, Malaysia, Singapore, Taiwan and Thailand – to understand how each government administration has chosen to pursue their e-government initiatives. The material is based on extensive research and interviews with government leaders and practitioners. Many of the chapters have been co-authored with professionals with years of experience in making e-government happen.

This book will appeal to a wide audience. Firstly, it is invaluable for public sector executives who need a convenient source of information on what other governments are doing in terms of their e-Government initiatives. Secondly, it is useful for executives of private enterprises who frequently liaise with government agencies to supply products or services. Thirdly, it contains excellent examples of how technology management is handled at national levels, which will interest academics and students in this field

The special issue of the Comparative Law Yearbook of International Business deals with the very topical subject of e-commerce. This is an area that has seen an explosion of interest in recent years but, since the increase in the use of the Internet as a vehicle for conducting business transactions has been so rapid, the law has again fallen behind, particularly in the areas of regulation and jurisdiction. The situation is changing, however, with the introduction of both national and international legislation dealing with issues and relating to, inter alia, data protection, privacy, electronic signatures, consumer protection and morality. The authors in this volume provide commentaries on the most recent developments in various jurisdictions, including the approach of the European Union to the problems raised by e-commerce. They discuss the difficulties in relation to jurisdiction arising from the global nature of Internet and the possibilities for dispute resolution between multi national parties to an electronic transaction.

The topic is obviously one that will require much attention in the coming years and one which will need strict regulation if electronic commerce is destined to become the trading medium of the future.

Since the 1980s, a reform movement in public management has spread around the world. Many diverse nations-among them New Zealand, the United States, South Africa, and Canada -have taken up the reform agenda in a very short period of time, and it is remarkable that their basic strategies have been so similar. This reform movement has shared a common set of six core characteristics: productivity-finding ways to squeeze more services from the same-or smaller-revenue base; marketization-replacing traditional bureaucratic mechanisms with market strategies; service orientation-putting citizens-as-service-recipients first; decentralization-transferring more service-delivery responsibilities to local governments and to front-line managers; policy-explicitly separating government's role as purchaser of services from its role in providing them; and accountability for results-focusing more on outputs and outcomes instead of processes and structures.

Management Reform for the 21st Century offers a close analysis of the political, social, economic, and institutional forces that have prompted governments world-wide to aggressively pursue such similar strategies at the same time. The report examines the basic models of reform-especially in the United States and New Zealand-along with the standard strategies and tactics behind them. These tools shape important problems of governance and raise profound implications for it in the twenty-first century. An Action Report on Public Service.

Globalization, technological transformations, and the changing relationship between citizens and governments are forces profoundly altering how we will be governed in the 21st century. This book makes an important contribution to our understanding of such forces by standing apart from the rhetoric about technology and weaving together insights from leading academics and practitioners concerned about governance and public administration.

"E-Government Reconsidered: Renewal of Governance for the Knowledge Age" is a compilation of papers and ideas discussed at a three-day symposium held in May 2003 organized by the Saskatchewan Institute of Public Policy and held at the University of Regina. Academics from across Canada and one from Great Britain joined practitioners and policy analysts from the federal and Saskatchewan governments in a free-wheeling exchange. The depth of the insights at the symposium produced not only this publication, but a list of practical suggestions and recommendations for pitfalls to avoid, called "The Regina Declaration." The publication includes case studies for the OECD and Saskatchewan, a major policy analysis document from the Privy Council Office never before published, essays from specialists in information management, freedom of information, and information literacy, and significant papers from leading academics.

The field of services managed and accessed through communication networks is growing in magnitude throughout society. A crucial aspect of this process is the capability of certifying what has occurred in the interaction over the networks, and ensuring that the integrity of the involved computer-based systems was maintained.

Certifying the execution of an e-service provided on the network as the result of the interaction among independent organizations is a critical area for the underlying IT-infrastructure. In fact, given the legal value that is often attached to data managed and exchanged during the execution of such an inter-organizational e-service, being able to document what was actually carried out is of the utmost importance. This is made more complex in cases where e-services are based on legacy systems managed by autonomous and independent organizations, as often happens in the public administration sector.

Additionally, the whole area of security issues, from the basic (availability, authentication, integrity, confidentiality) to the more complex (e.g., authorization, non-repudiation) involves the equally critical ability to track down responsibilities ("who did what"). This capability is mandatory to increase the presence and use of e-service IT-infrastructures. The two areas of certification and security have a common technological intersection, since both are based on the reliable and efficient monitoring of executed and running processes. Certification and security are as well fundamental processes in organizational and economic terms. This volume contains the edited proceedings of the International Workshop on Certification and Security in E-Services and the Workshop on E-Government and Security, which were sponsored by the International Federation for Information Processing (IFIP) and held in conjunction with the 17th World Computer Congress in Montreal, Quebec, Canada in August 2002. The result of in-depth debates among leading actors from government, industry and academia, Certification and Security in E-Services: From E-Government to E-Business discusses the technical and organizational aspects of these two areas and their interrelations, presenting both real-life application experiences and methodological proposals. It will be an essential reference book for specialists from both academia and industry involved in the growing field of IT services provided over the Internet.

Interviews with leading figures in the e-government revolution expose cutting-edge ideas at the intersection of e-government and e-procurement.

Interviews include: Newt Gingrinch, Former Speaker of the House; Ken Buck, GSA; Jim Passier, State of Connecticut; Larry Allen, Coalition for Government Procurement; Steve Cochran, Council for Excellence in Government; Steven KElman, John F. Kennedy School of Government; David Metzger, Holland & Knight; CArl DeMaio, Reason Public Policy Institute; Rob Atkinson, Progressive Policy Institute; Bill Perkin, Way2Bid; Joe Quigg and Bill Bunce, FreeMarkets; Bandy Becker, Orbis Online; Ray Letulle, Moai Inc; Greg Mesaros, eWinWin; Bill Angrick, Liquidation.com; Scott Johnson, FedWin; David Marchick, Bid4Assets; Arne Andersson, Trade Extensions; Rusty Braziel, Netrana; Jeff Bollentino, Booz Allen Hamilton; and Michele Dyson, CISglobal.

In the past thirty years public administration has developed more systematic patterns of inquiry about the substance of public organization behavior, public management, and public policy implementation. This work has contributed to an increasing reliability in understanding public administration. The work of public organizations has been examined with improved conceptual methodological and theoretical forms of analysis. The forms of analysis seek to create knowledge that is retraceable, cumulative, and at least at some level, replicable. These forms of analysis aspire to be scientific, using scientific here to mean a kind of formal rationality by which the insights of the next generation. Knowledge, then, becomes collective and cumulative. This is not to suggest that the social world, of which public administration is a part, is as amenable to formal scientific applications as is the physical world. It is not. But it is to suggest that the art and science of public administration should be just that - both art and science. The science and art of policy administration is definable, describable, replicable, and cumulative.

A further purpose of this book is to describe in some detail several theories and analytical approaches that contribute to what we know about policy administration. If we can accept that each approach to the subject of policy administration is guided. At least in some rudimentary way, by a theory or set of theories, the questions are: Which theories or approaches are the most promising, the most influential? Which are the most important now and likely to be the most important in the future? The purpose of this effort is to set out a detailed description of the author's selection of key theories in contemporary public administration in the hope that this will improve the reliability of our knowledge and our understanding of public administration.

This primer is designed to fit into Public Administration Theory courses at the advanced undergraduate level, as well as for courses in the MPA curriculum.